Good manners always place other people’s interest and benefit before one’s, making other people comfortable and not feeling offended. Etiquette has all aspects of good manners, with subtle nuances and time-honoured forms. However, etiquette is founded on good manners. 

We are based in Wimbledon London. Our trainings are usually arranged in Wimbledon and Kensington. 

Yes, we do. They will be available in June this year. 

Well, do not try to retreive it by yourself. With your eye contact you call the serving staff over and ask for a new fork. But if this happens in a private dinner at someone's home, you will pick it up and then the host will give you a new one

The teaching is interactive. Teachers will teach and demonstrate with role-play, PowerPoint, videos and film clips, and hand-on practice with students.

Not at the moment. We have many students coming to the UK to learn etiquette. And we travel abroad once or twice a year to delivery training.  

Mainly English. We have demand from  Asia market (mainly Chinese, Japanese and Korean). Translators are hired in some courses. In fact, the teacher’s body language and the presentation visual aids are adequate even if your English is limited. 

You don't have to. But you can bring something that everybody can share, such as a box of sweet or chocolate, or some cookies of that country. But if you have one or two colleagues who are very close, then you can give them some presents in private.

Yes we do. This is our strength because we are very flexible. We will also deliver courses in specific venues, such as your office, schools, restaurants, hotels, etc. Additional travel cost will apply if the venues are outside London. 

We have a certificate of completion specifying the course you have attended.  But this only apply to courses of one day or more. We usually do give out certificate for half-day course or workshop.

A learning attitude. There are always something you don't know. Pens, pads, notes sheets and some written information will be provided in class.  There is no specific dress code for the courses, but sometimes it requests casual smart or bringing along formal evening dresses for some sessions to enhance the experience.

Traiditionally, the first toast is offered by the host as a welcome to guests. If there is a guest of honour, then he or she will propose the toast too.  You better wait until the last course to offer your toast. 

Well, simply choose a card with 'Season's Greetings'. 

You should hold your plate with your left hand and take food with your right hand. But if you are left-handed, same rule still  applies if there are people around you at the food table. 

You should hold your plate with your left hand and take food with your right hand. But if you are left-handed, same rule still  applies if there are people around you at the food table.